Shipping policy
DELIVERY
Product will be dispatched in 3 – 8 weeks depending on the outfit ordered. For urgent deliveries/queries, please contact us on +91 95827 52000. Please note that deliveries can be affected in case we do not receive any of the below information on time:
Information:
1. Complete payment is not received
2. Incorrect/inaccurate address details
3. Measurements
4. No response from the customer
Please note that we try our best in ensuring that the product reaches you within time. In order to fasten our process, we have tied up with several third party vendors for quicker deliveries. However, in case of delay from a third party, we do not take any responsibility.
SHIPPING
We ship worldwide. The shipping charges for all shipping within India is free and is completely borne by us. However, the shipping charges for international shipping will be additional and will be charged based on the weight and volume of the product and the country where the delivery is being dispatched. Shipping charges will be shared upon checkout and if you have any further queries please get back to us.
DELIVERY POLICIES
Dolly J uses third party logistics and dispatches for all its courier services. Dolly J is not responsible for the timely delivery of the products in case of any delay from the logistics team.
For all delivery within India, Dolly J bears the costs of shipping services. However, international shipping charges are requested to be paid by the client.
UNDELIVERED OUTFITS
Dolly J will dispatch the outfits as promised to the client upon receipt of full payment. If the client wants to collect the outfit from Dolly J store, the outfit will remain with Dolly J store until the said delivery date. However, if the outfit is undelivered and returned back to us or has not been picked by the client, Dolly J will re-connect with the client to re-attempt the delivery. In the event that we are unable to contact the client, we will hold the outfit with us for a period of 6 months. In case of no communication/response from client over this 6 month period, Dolly J will forfeit the amount paid on the outfit and the outfit will be discarded.
Product will be dispatched in 3 – 8 weeks depending on the outfit ordered. For urgent deliveries/queries, please contact us on +91 95827 52000. Please note that deliveries can be affected in case we do not receive any of the below information on time:
Information:
1. Complete payment is not received
2. Incorrect/inaccurate address details
3. Measurements
4. No response from the customer
Please note that we try our best in ensuring that the product reaches you within time. In order to fasten our process, we have tied up with several third party vendors for quicker deliveries. However, in case of delay from a third party, we do not take any responsibility.
SHIPPING
We ship worldwide. The shipping charges for all shipping within India is free and is completely borne by us. However, the shipping charges for international shipping will be additional and will be charged based on the weight and volume of the product and the country where the delivery is being dispatched. Shipping charges will be shared upon checkout and if you have any further queries please get back to us.
DELIVERY POLICIES
Dolly J uses third party logistics and dispatches for all its courier services. Dolly J is not responsible for the timely delivery of the products in case of any delay from the logistics team.
For all delivery within India, Dolly J bears the costs of shipping services. However, international shipping charges are requested to be paid by the client.
UNDELIVERED OUTFITS
Dolly J will dispatch the outfits as promised to the client upon receipt of full payment. If the client wants to collect the outfit from Dolly J store, the outfit will remain with Dolly J store until the said delivery date. However, if the outfit is undelivered and returned back to us or has not been picked by the client, Dolly J will re-connect with the client to re-attempt the delivery. In the event that we are unable to contact the client, we will hold the outfit with us for a period of 6 months. In case of no communication/response from client over this 6 month period, Dolly J will forfeit the amount paid on the outfit and the outfit will be discarded.